First people were losing their insurance. Now they are either losing their insurance subsidies or seeing them reduced thanks to the incompetence of the exchanges. Indeed, one of the first victims is someone who got a shout out from President Obama:
Jessica Sanford, the Federal Way woman who got a shout-out from President Obama last month with her fan letter for the Affordable Care Act, got a rather rude awakening last week. Turns out she doesn’t qualify for a tax credit after all.
At least that’s what the letter said that she got from the state. Now she says her dream of affordable health insurance has gone poof. She can’t afford it. She’ll have to go without. “I’m really terribly embarrassed,” she says. “It has completely turned around on me. I mean, completely.”
She’s far from the only one:
About 8,000 Washington Health Benefit Exchange applicants will get smaller federal tax credits for their health insurance than originally anticipated because of computer problems on the federal and state health insurance websites.
The average difference is about $100 per month, or $1,200 per year, according to a statement from Richard Onizuka, the exchange chief executive officer.
And here is the best part of that article:
People affected by the error will receive a letter from the state including the updated information on tax credits, according to a press release from health exchange administrators. Officials are discouraging people from calling the state customer support center for information.
Government customer service: We’re here to help you—unless we screw up. Then, please, don’t call us.